CatchBack Terms of Service
Effective Date: January 1, 2024
Last Updated: December 2024
Welcome to CatchBack! These Terms of Service ("Terms") govern your access to and use of CatchBack ("we," "our," or "us") and its platform, including all services offered via web or mobile applications. By accessing or using our platform, you agree to be bound by these Terms.
1. Overview of Services
CatchBack is a comprehensive liquidity platform for trading cards and collectibles, transforming a traditionally illiquid market into a liquid, tradeable ecosystem. Our platform offers:
Asset Packs
- Purchase and open virtual packs containing collectible trading cards (Bronze: ₡25, Silver: ₡50, Gold: ₡100, Emerald: ₡500, Diamond: ₡1000)
- Custom Asset Packs with user-defined probability distributions and risk profiles
- Each pack contains one card determined through provably fair randomness algorithms
- All pack openings use cryptographically secure randomness based on UUIDs and Linear Congruential Generators
CatchBack Liquidity Program
- Universal Buyback: All eligible cards receive a standard liquidity offer of 80% of market value in CatchCoins
- CatchBack Protection: Eligible cards display protection badges and guarantee the 80% CatchCoins buyback rate
- Simplified System: One rate, one payment method - consistent and transparent pricing across all cards
- All offers are based on market value at time of redemption, not purchase
- No expiration dates on CatchBack offers, subject to platform solvency
- CatchCoins can be used for purchases or converted to cash through our conversion service
Physical Asset Management
- Option to redeem virtual cards for physical shipping to your address
- Professional vaulting services with commercial-grade insurance coverage
- Storage fees of 3% per annum on stored asset value, billed monthly
- Sealed product storage and redemption options
2. CatchCoins Virtual Currency System
CatchCoins (₡) is our platform's native virtual currency that provides users with enhanced purchasing power and convenience:
How CatchCoins Work
- Store credit purchased through credit card transactions at 1 CatchCoin per cent, plus 3.5% processing fees
- Minimum purchase amount: $5.00
- Instant purchasing power for all platform services including asset packs, marketplace purchases, and premium features
- CatchCoins balance is displayed in your account dashboard and purchasing interfaces
- All CatchCoins transactions are tracked and recorded in our secure database
CatchCoins Usage
- Purchase any tier of asset packs (Bronze: ₡25, Silver: ₡50, Gold: ₡100, Emerald: ₡500, Diamond: ₡1000)
- Buy cards directly from the marketplace
- Pay for vaulting and storage services
- Access premium platform features and services
- CatchCoins are deducted automatically upon purchase confirmation
CatchCoins Policies
- CatchCoins are non-refundable once purchased
- CatchCoins cannot be transferred between user accounts
- CatchCoins can be converted to cash through our conversion service with no fees, subject to minimum conversion amounts and connected payout account requirements. All CatchBack buyback offers are paid in CatchCoins at 80% of market value.
- Unused CatchCoins remain in your account indefinitely while the platform operates
- We reserve the right to modify CatchCoins functionality with reasonable notice
3. Algorithmic Transparency and Code Disclosure
CatchBack is committed to transparency in our randomness and valuation systems. We provide sample code that is representative of our actual algorithms:
Code Samples and Disclosure
- Sample algorithms displayed on our platform demonstrate the core logic and mathematical principles used in our production systems
- While the sample code accurately reflects our methodologies, actual production code may contain additional security measures, variable name changes, and implementation details not shown in public samples
- Code samples are provided for educational and transparency purposes to help users understand our fair randomness systems
- Production systems may include additional logging, error handling, and security features not present in simplified sample code
Provably Fair Randomness
- All pack openings use cryptographically secure UUIDs as the foundation for randomness
- Linear Congruential Generator (LCG) algorithms using Microsoft Visual C++ mathematical constants ensure reproducible results
- Two-stage selection process: first determining value bucket based on optimized probabilities, then selecting specific card within bucket
- Every transaction UUID can be used to verify the exact card selection process
- Bucket probabilities are dynamically optimized to maintain target expected values while ensuring fair distribution
Market Value Algorithms
- Card valuations use proprietary algorithms incorporating data from multiple sources including eBay, TCGPlayer, PriceCharting, and Collectr
- Automated market value updates ensure current pricing for all CatchBack calculations
- Expected value calculations for packs are continuously updated based on real market data
- All financial calculations are logged and auditable for transparency
4. Financial Limits and Transaction Policies
Redemption Limits
- Individual user redemption cap: ₡5,000 worth per month for CatchBack liquidity offers
- Platform-wide monthly buyback cap, which varies based on market conditions, enforced to ensure sustainable operations
- First-come, first-served queue system for redemption processing
- Unfulfilled redemption requests may roll over to following month unless canceled
Payment Processing
- All payments processed through Stripe with industry-standard security
- 3.5% processing fee applied to CatchCoins purchases to cover payment processing costs
- Support for major credit cards and debit cards
- All transactions are recorded and tracked for security and compliance
5. User Responsibilities and Account Management
- Users must be at least 18 years of age.
- Maintain accurate account information including shipping addresses for physical redemptions
- Secure account credentials and notify us immediately of any unauthorized access
- Comply with all applicable laws and regulations in your jurisdiction
- Not engage in fraudulent activities, money laundering, or platform manipulation
- Understand that virtual assets have no guaranteed real-world value outside our platform
6. Tax Responsibilities and Compliance
- Users are solely responsible for reporting and paying all applicable taxes on CatchBack redemptions
- Tax obligations may include income tax, capital gains tax, or sales tax depending on jurisdiction
- CatchBack may issue tax forms (such as 1099s) where required by law
- We reserve the right to collect identity documentation for compliance with tax reporting requirements
- Physical asset redemptions may trigger taxable events in your jurisdiction
7. Platform Modifications and Updates
- We reserve the right to modify any aspect of the CatchBack service including features, rates, and terms
- Algorithm updates and improvements may be implemented to enhance fairness and user experience
- CatchBack offer percentages are subject to change at our discretion
- Users will be notified of material changes through platform announcements
- Continued use after modifications constitutes acceptance of updated terms
8. Risk Disclosures and Disclaimers
- CatchBack does not provide financial advice or investment recommendations. All information regarding collectibles is speculative in nature and should not be considered as professional financial guidance
- Market values displayed on our platform are determined through aggregation of data from multiple collectibles websites and marketplaces, and these valuations are inherently speculative and subject to rapid change
- Virtual asset purchases involve financial risk and no guaranteed returns
- Market values of collectibles can fluctuate significantly
- CatchBack offers are subject to platform solvency and operational capacity
- Physical storage and shipping carry inherent risks despite insurance coverage
- Technology systems may experience downtime or technical issues
- Regulatory changes may impact platform operations and available services
9. Indemnification
You agree to indemnify, defend, and hold harmless CatchBack and its affiliates, officers, directors, employees, agents, licensors, and partners from and against any claims, damages, liabilities, losses, expenses, or costs (including legal fees) arising out of:
- Your access to or use of the platform
- Any breach of these Terms
- Any violation of applicable laws or regulations
- Any third-party claims related to your activities on the platform
- Tax obligations arising from your use of CatchBack services
10. Dispute Resolution
Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with applicable law. Users agree to waive class action rights except where prohibited by law.
11. Contact Information
For support, technical inquiries, or legal matters, please contact: